Customer Support



Mobixell is a global company with installed mobile multimedia and advertising solutions worldwide.

Customer Support is available 24/7, to provide needed information and to support delivered products.

Mobixell's support is available via headquarters or via the regional offices and makes use of Web-based tools as well as advanced computerized ticket handling and monitoring systems.

The Customer Solutions group includes numerous experienced Field Application Engineers, dedicated to customer satisfaction. When needed,they communicate directly with Mobixell's R&D experts for fast, problem-free solutions.

A vast knowledge base, including professional documentation,is always at our engineers' disposal.

Mobixell's management and employees are dedicated to ensure that customer satisfaction is a key guideline for every company activity.

Customer Technical Support Potal

Login to Mobixell's Customer Technical Support (CTS) system

Note: Customers are advised that in an emergency situation,CTS ticket entry should be followed by a phone call to Mobixell's emergency service number.Download CTS User Guide

Phone

If you have issues of immediate concern call our 24/7
Emergency Support:

Mobixell Americas and Middle East: +1 866 4130318

Mobixell Europe, APAC and rest of the world: +972 9 7760132

Additional local numbers:

 

1. Greece : 1-800-972-123-023

2. Germany:1-800-182-174-0

3. Austria: 1-800-296-167

4. France: 1-800-903-037

5. UK & North Ireland: 1-808-234-809-3

6. Italy: 1-800-788-531

7. Netherlands: 1-800-022-529-6

8. Switzerland: 1-800-563-662

9. Cyprus: 1-800-954-81

10. Australia: 1-800-018-371

Email Support: support@mobixell.com

 

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Feb 15, 2010
Mobixell Networks Announces Launch of Seamless Access Video Edition
Nov 22, 2009

  Hall 1 Booth #1A23


June 2008 Swisscom: "Major sporting events typically require dealing with peaks of cellular traffic as high volumes of people gather in one area, all using their phones for a variety of different services. Swisscom recognises the importance of providing its customers with the best service quality possible, and by working with Mobixell, has ensured that this will remain the case during June's European football tournament and the Olympics..." Swisscom's spokesperson Christian Neuhaus said

September 2007 Hungama Mobile: "..Integrating Mobixell's technology into our content production business together with the company's extensive knowledge of multimedia and handsets, we buile upon our reputation as the leading mobile entertainment company.." said Kunal Jhunjhunwala, group account manager, Hungama Mobile

June 2008 Vimplecom:"Once you can be confident that content will be delivered in the correct format – and Lobanov obviously has great faith in Mobixell’s product, then it is then feasible to make a big marketing push over content delivery.In turn this should increase both data traffic and customer satisfaction" Aleksey G Lobanov Senior Project Manager at Vimpelcom said

 

October 2007 Tech Mahindra:"..Our primary goal is to provide our customers with exciting applictaions of the highest possible quality..With the Mobixell solution integrated within our platform, we enable mobile subscribers to enjoy and consume content at its best - any place and any time" said Mr. Rajesh Chandiramani , General Manager, Tech Mahindra

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